Privacy Policy Asār Nepal
1. We Respect Your Privacy
At Asār Nepal, we understand that your personal information is important. We are committed to protecting your privacy and keeping your information safe. This Privacy Policy explains how we collect, use, and store your personal information when you interact with our brand whether through our website, social media, messaging apps, or in person.
We follow data protection practices suitable for Nepal and try our best to follow international privacy standards as well.
Personal information means anything that can identify you as an individual—like your name, phone number, email, delivery address, or payment details.
2. What Personal Information We Collect
We may collect the following information from you: Your full name, phone number, email address, and physical/delivery address Details of the products you order from us Payment details (like bank transfers or digital wallet information) when required Any messages, feedback, or reviews you give us Other information you provide when talking to us or filling out forms We may also collect extra information during special promotions, events, or surveys.
3. How We Collect Your Information
- We collect your personal information in different ways:
- When you place an order online, through Facebook, Instagram, WhatsApp, or in person
- When you contact us for help, send a message, or give feedback
- When you subscribe to updates or take part in promotions
- When you interact with our website or online store
- We may also receive limited information from third-party platforms like payment services, if you make a purchase through them.
4. Why We Collect Your Information
We collect your information for the following reasons:
- To process and deliver your orders
- To contact you about your order status or delivery
- To respond to your questions, suggestions, or complaints
- To send you updates about new perfumes, offers, and discounts (if you agree)
- To improve our services and understand customer preferences better
- To ensure smooth operation of our website and business
- We only use your information for the purposes you’ve agreed to. We do not sell or misuse your personal details.
5. Why We Collect Your Information
We store all your personal information securely whether online or offline. Only trusted team members who need this data to serve you can access it. We use reliable tools to prevent unauthorized access, misuse, or loss of your data.
6. Who We Share Your Information With
We may share your information with: Delivery services (to send your products) Payment providers (to confirm your payment securely)
Technical service providers (like website hosts or email systems) Our staff or contractors helping to fulfill your order We never sell your information to anyone. Any third parties we work with are expected to protect your information just like we do.
7. Your Rights
- You have full control over your personal information. You can:
- Ask us what personal data we have about you
- Correct or update your information
- Ask us to delete your information
- Tell us to stop sending marketing or promotional messages
- To make any such request, please contact us at the email or phone number below.
8. Cookies and Website Tracking
If you use our website, we may use cookies. Cookies are small files stored on your device that help the website remember you and improve your shopping experience. You can disable cookies in your browser if you wish, though this might affect how the site works.
9. Where Your Information Is Stored
Your personal data may be stored in Nepal or in cloud platforms that follow good privacy practices. We take care to ensure your data is not misused or exposed, no matter where it’s stored.
10. Changes to This Policy
We may update this Privacy Policy if our practices or laws change. The most recent version will always be available on our website or official pages. Please check from time to time to stay informed.
11. Contact Us
If you have questions or concerns about how we handle your privacy, or if you want to access or change your personal information, please contact us on support@asarnepal.com. We will reach you as soon as possible for further assistance.
